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Contact American Income Life Customer Service

How to Reach a Person at American Income Life

Verified Contact Information

Toll-Free Number:

  • 1-800-433-3405
Call Now
Send Message

Customer Service:

  • 1-254-761-6400

Accessibility:

  • 1-877-577-3860

Customer Service:

contactus@ailife.com
pos@ailife.com
globewebmgmt@globelifeins.com

American Income Life Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular American Income Life Phone Number
1 (800) 433-3405
Average Hold Time
00:01:55
Average Calls duration
3 minutes
Most Popular American Income Life Email Address
contactus@ailife.com
American Income Life Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Low (24% reported full resolution)
View full overview

How to Contact American Income Life Customer Service?

American Income Life Insurance provides a dedicated customer service line to cater to the needs of its clients. The American Income Life insurance phone number is (254) 761-6400 or (800) 433-3405 for US customers. You can reach fax with (254) 761-6670.

When you call, you can expect a friendly and knowledgeable representative to assist with your queries and concerns. The company is committed to providing prompt and efficient service to maintain its reputation as a trusted life insurance provider. Whether you're calling to inquire about a policy, file a claim, or seek assistance with any other issue, the American Income Life number is your direct line of support.

The corporate office, also known as the American Income Life home office, is in Texas. The entire American Income Life address is 1200 Wooded Acres Dr, Waco, TX 76710, United States.

This is the company's main headquarters, where all major company decisions are made. Suppose you need to send any formal correspondence or documentation. In that case, this is the American Income Life headquarters address you should use. Please note, however, that for most day-to-day customer service needs, calling the American Income Life Insurance phone number or using the online contact form may be more efficient.

American Income Life customer service operates from Monday to Friday, with business hours from 8:00 AM to 5:00 PM Central Time. You can call the American Income Life phone number during these hours to speak with a customer service representative.

While these are the official operating hours, American Income Life understands that life only sometimes fits neatly into a 9-to-5 schedule. Therefore, they offer various online resources and support tools that can be accessed 24/7. If you need help outside of business hours, visit the American Income Life website to find answers to common questions, submit a request, or email customer service.

PissedConsumer Club

Contact Information

American Income Life Website:

American Income Life Help Center:

Corporate Office Address:

American Income Life
1200 Wooded Acres
Waco, Texas 76710
United States

Other Info (opening hours):

Business Hours:

Monday – Friday: 8:00 am - 5:00 pm Central time zone

Saturday, Sunday: Closed


Mailing Address:

PO Box 2608

Waco TX 76797

More contact details

Fax:

+1 254-761-6670

How Customers Rate American Income Life Support?

5.0 / 5
Good

Based on 319 calls to American Income Life customer support through PissedConsumer.com and 1 survey response.

Total Calls
319
Avg Call Duration
03:14
Issues Resolved
24%

Why Customers Call American Income Life?

Top Reasons of Customers Calls

  • Request for Information 21%
  • Customer Inquiries & Issues 20%
  • Activation/ Cancellation 17%
  • Product/ Service 15%
  • Payments and Charges 12%
  • Return/ Replace 5%
  • Refund 3%
  • Account 3%
  • Cards 3%
  • Staff 1%
  • Employment <1%

Request for Information

21%
  • "I need to know when I've become a customer of y'all that you would take money out of my bank two different times and I never know that was a customer"
  • "Update payment"
  • "Need a question about a policy"

Customer Inquiries & Issues

20%
  • "Claim"
  • "Hospital coverage & more"
  • "About policies"

Activation/ Cancellation

17%
  • "Cancel policy"
  • "Need to cancel ins I have 2 policy's att"
  • "Cancel account"

Product/ Service

15%
  • "Copy of policy"
  • "Is this a real insurance"
  • "Paperwork not received"

Payments and Charges

12%
  • "Up Date Payment"
  • "Pay bill"
  • "Billing questions for my account"

Return/ Replace

5%
  • "Change billing date"
  • "Change banking #s"
  • "Make changes"

Refund

3%
  • "Refund"
  • "Refund that has already over 20 days"

Account

3%
  • "New bank account number"
  • "Why my account was charged on 3 different occasions in the same money"
  • "Trying to get logged in online"

Cards

3%
  • "Change credit card"
  • "Change credit card change address"

Staff

1%
  • "Customer service"

Employment

<1%
  • "2017 W2"
  • "Former employee"

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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